Privacy Policy
How Northstar handles candidate information.
Effective date: May 8, 2026
Information we collect
Northstar may collect information such as your name, email address, purchase details, exam attempts, certificate records, and related customer support communications.
How we use information
We use this information to deliver exams, issue certificates, process payments, respond to customer support requests, improve our services, and maintain exam integrity and operational records.
Payment information
Payment processing is handled by third-party payment providers. Northstar does not store full payment card details directly.
Sharing and disclosure
Northstar does not sell personal information. Information may be shared with payment processors, hosting providers, analytics providers, or legal authorities where necessary to operate the service or comply with law.
Data retention
Candidate data may be retained as needed to maintain certification records, exam history, support communications, fraud prevention measures, and internal business records.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or limit the use of certain personal data. Privacy requests can be sent to support@northstarqualityinstitute.com.
Security
Northstar uses commercially reasonable technical and organizational safeguards to protect personal data. No internet-based system can be guaranteed to be completely secure.
Policy updates
Northstar may update this privacy policy from time to time. Updated versions will be posted on this page with a revised effective date.